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Brixham Trawler Agents.

A Case Study

PROBLEM

Brixham Fish Market had become the highest-grossing market in England, exporting fish all over Europe. But with success came local friction: more lorries, environmental concerns, and a perception that the market wasn’t giving back. They needed to tell their story in a way that earned trust and highlighted their contribution to the community.

PROCESS

After meeting with the directors, we shaped a storytelling-first strategy: a cinematic hero film to celebrate the journey of fish from sea to plate, followed by a mini-documentary series capturing the voices of staff, stakeholders, and the wider town. The emphasis was on authenticity - letting real people tell real stories, not creating corporate spin.

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PRODUCTION

  • Hero Film (Essential Keystone): A poetic, cinematic journey from sea to plate, shot across Brixham, the trawlers, and London. Narrated with an original poem performed by a professional voice actor.

  • Mini-Doc Series (Growth/Dominance Keystone): A multi-asset content system of medium-form films exploring sustainability, training, health, and community life around the market. Delivered on a bespoke retainer basis, this represented a scale of output that today would sit within our higher-tier Keystone packages.

  • The Human Voice: Every episode centred the people of Brixham - fishermen, staff, students, community members. Their authenticity made the series resonate in a way no AI-generated campaign ever could.

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PAYOFF

  • Average 30,000 views per episode, with engagement up 5,300% compared to typical posts.

  • A staff-focused film was repurposed to support fundraising during market tours, directly helping the Fisherman’s Mission.

  • Barry (the MD) was regularly stopped in the street by locals who said they’d learned more about the market and felt proud of its role in the town.

  • The films continue to act as a flagship system of assets - proof of the market’s values and its commitment to the community.

Avg. VIEWS

+ ENGAGEMENT

30K

5300%

"We're truly blown away by the reception our doc series has had with everyone in the fishing community, locally and nationally. It's way gone beyond our expectations and we can't wait for the next series!"
-BARRY YOUNG | BRIXHAM TRAWLER AGENTS

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